Shipping Policy

 Thank you for visiting and shopping at Poke NY. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

 Shipment processing time

 All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. 

Free Shipping

We currently do not offer free shipping for a certain order amount spent. There will be special days where we will give free shipping codes on our social media!

Shipment to P.O. boxes or APO/FPO addresses 

Poke NY ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. 

Customs, Duties and Taxes

Poke NY is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Lost, Stolen, or Damaged Packages:

Ownership of packages turned over to USPS and UPS transfers to the buyer. We are not responsible for stolen, lost, held, or damaged packages.

We currently ship to US & Canada