Thank you for visiting and shopping at Poke NY. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
We offer free Economy shipping on all orders over $199 within the continental U.S.
Shipment to P.O. boxes or APO/FPO addresses
Poke NY ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Poke NY is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Lost, Stolen, or Damaged Packages:
Ownership of packages turned over to USPS and UPS transfers to the buyer. We are not responsible for stolen, lost, held, or damaged packages.
We currently do not ship outside the US